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UUK Accommodation code of practice
University of Southampton halls abide by the UUK code of practice for the Management of Student Housing.
The code covers your rights to live in safe and good quality accommodation. It outlines key expectations of what university accommodation providers:
- A healthy and safe environment
- Timely repairs and maintenance
- A clean and pleasant living environment
- A formal, contractual relationship with your landlord
- Access to health and wellbeing services
- A living environment free from anti-social behaviour
The UUK website provides full details of the Student Accommodation Code.
If you believe University of Southampton halls accommodation does not meet the commitments set out in the code you can find details of how to raise a complaint on the Halls Life website.